can i try free
we offer a 28 day free trial. once you get your resume just right, upgrade to unlimited
access for only $19.95 for a whole year to download/save as microsoft word/pdf, print,
email, and more!
i'm unable to access my resume
to access your resume you need to sign
in. please make sure your sign in email and password are correct. password
is case sensitive. get a
password reminder sent to your email.
it may be that your account has now expired. this will be after 28 days of inactivity
if you were trying free, or after one year if you purchased unlimited access.
how do i cancel
there is no need to cancel. if you are trying free then your resume and account will
be deleted after 28 days of inactivity.
if you have purchased unlimited access then this will automatically expire after
one year. you made a single one-time payment and will not be charged again, our charges
are not recurring.
how do i print, download, or email my resume
to print, download, or email your resume directly from our website:
- make sure you are signed in
- click on the print, download, or email icon/link shown towards the top of the resume
builder page
- follow all page instructions
how do i remove page headers and footers when printing
please read all the information shown on the main print page
where can i find cover letters
to download our sample cover letters:
- make sure you are signed in
- click on the letters icon/link shown towards the top of the resume builder page
- follow all page instructions
how do i get my resume on one page
to reduce the length of your resume you can try deleting or reducing some of the information
you enter and select the compact template and a smaller size font:
- make sure you are signed in
- click on the template icon/link shown towards the top of the resume builder page
- select the compact template and small font
i'm having problems paying with paypal
all our payments are processed using paypal. if you are trying to use a card that
is not registered with a paypal account then you do not need a paypal account to
pay and can simply use your card details. click on the payment screen link where
you don't have a paypal account.
you need to make sure the card details you enter are correct and that the name,
address, and other contact details you enter are the same as those registered for
the payment card.
if you are trying to use a card that is already registered with a paypal account
then you must use that paypal account to pay.
if you continue to have problems paying with paypal then it is best you contact
paypal direct as they handle all our payments and are the best people to assist
with payment problems.
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how do i copy and paste my resume
- make sure you are signed in
- click on the download link/icon shown at the top of your resume
- click on the download plain text link/icon
- click on the open button when prompted
- you should now be able to select, copy, and paste your resume text. please consult your
own computer help on how to select, copy, and paste text
how do i change my sign in email or resume email
to change your sign in email:
- make sure you are signed in
- click on the my account link shown towards the top right of the page
- scroll down and update your sign in email. please note that once you have updated
this you will need to use your new email in future to sign in
to change your resume email:
- make sure you are signed in
- click on the personal details link from the resume builder page and update the email
address
how do i create more than one resume
click on the 'my resumes' link shown at the top right of the page after you have signed
in to select, create, copy, or delete a resume.
how do i change my resume template, font style, or font size
- make sure you are signed in
- click on the template link from the resume builder page
- select and then save your new template
how do i add a new heading or section
- make sure you are signed in
- scroll down and click on the add new heading/section link from the resume builder page.
- choose from the list or to add your own custom heading select 'custom section/heading'
1-5 from the list.
headings can be renamed from the resume builder page.
i have paid but my account has not been updated
it normally takes just a few seconds after payment for your account to be granted
unlimited access. however, paypal can sometimes delay informing our systems that
you have successfully paid and in this rare instance it could take several hours.
how do i email my resume and cover letter together
it’s not possible to email your resume and cover letter at the same time using our website.
we recommend that you use your own email software such as outlook or hotmail to
write your cover letter as the content of your email and then attach your downloaded
resume to that email.
how do i sort my entries
if you enter a month and year entries are automatically sorted by date in order
of most recent first. this is the nature of a chronological style resume. you can also
choose not to enter any dates and sort entries yourself, simply select 'no date
- sort' 1st-30th from the dates drop down list. this is common to a functional style
resume.
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