Account Manager Resume Template Example

If you’re in the sales industry and want to secure a position as an account manager, create a compelling resume to sell yourself as a strong candidate. Your resume should demonstrate your key qualifications and accomplishments, including sales, client relationship management, and lead generation. This guide shares a step-by-step for creating a top-notch account manager resume as well as an example to emulate.

How To Write an Account Manager Resume

To help you create an account manager resume from scratch, use a resume template and plug in your pertinent information.

Your account manager resume should include these sections:

  • Contact information
  • Profile
  • Key skills
  • Professional experience
  • Education and certifications

Contact information

Make sure your contact information is correct and up to date so prospective hiring managers can easily get in touch. Include your full name, phone number, email address, city and state, and a link to your online profile on LinkedIn.

Example

Your Name
(123) 456-7890
[email protected]
City, State Abbreviation Zip Code
LinkedIn | Portfolio

Profile

Starting off your resume with a strong profile section, sometimes called the objective, that summarizes your professional skills and experience as an account manager can capture a recruiter’s attention. Introduce yourself and highlight key skills and competencies, especially those that align with the job description.

Example

Distinguished account manager with robust experience in maintaining client relationships, boosting sales, and contributing to strategic planning. Graduated from Stanford Graduate School of Business, with an impressive portfolio, including stints at industry leaders such as Procter & Gamble and Johnson & Johnson. Strong skills in customer relationship management, sales, strategic planning, negotiation, and professionally certified by National Association of Sales Professionals, Strategic Account Management Association, and Project Management Institute.

Key skills

Including a bulleted list of your key skills can help make your resume easy to scan as well as help it get through Applicant Tracking Software (ATS) filters. Select hard skills such as being adept at customer relationship management (CRM) software, and soft skills such as communication and team leadership. Focus on the skills that your company of interest is seeking for the role.

Common hard and soft skills for account manager

Hard Skills Soft Skills
Business-to-business (B2B) sales Communications
Client relationship management software Customer relations
Data analytics Leadership
Lead generation Negotiation
Sales presentations Strategic planning

Resume writer’s tip: Use descriptive action verbs

Be strategic about the words you choose – especially the action verbs – for your account manager resume. Strong verbs to start each sentence rather than using first-person language is standard practice, but it also adds energy to your resume. Some good action verbs to consider using in an account manager resume include:

Action Verbs
Coached Cultivated
Delivered Generated
Increased Led
Managed Negotiated
Resolved Sold

Professional experience

The heart of your resume is your job experience, which includes your previous positions as an account manager or related roles. For each job you include, list your job duties, the employer’s name, and the employment dates. Use numbers and data when possible to quantify your achievements and accomplishments. This is especially important for sales-related roles.

Example

Senior Account Manager, Procter & Gamble, Boston, MA
June 2018 – present

  • Delicately maintained and managed relationships with high-profile clients, leading to an increase in client retention rate by 35% over two years
  • Strategically identified opportunities, resulting in a 40% increase in overall sales and revenue from the assigned client base since 2020
  • Contributed significantly to strategic planning efforts by providing comprehensive reports based on customer feedback and data, helping to set the company’s strategies and goals

 
Junior Account Manager, Johnson & Johnson, Philadelphia, PA
May 2016 – June 2018

  • Successfully handled client relations and addressed their issues promptly, causing a rise in overall customer satisfaction
  • Effectively used sales skills to upsell and cross-sell products, which resulted in a considerable boost in sales figures
  • Participated in strategic planning meetings with senior management, providing vital insights and suggestions for growth

Resume writer’s tip: Quantify your experience

Performance and return on investment (ROI) are important measures of success for account managers, so use numbers to illustrate the value you’ve brought to past roles. Data not only provides context to your work history, but it allows hiring managers to get a sense of the potential value you can bring to their organization. This is important, given that sales account manager jobs will be competitive for the foreseeable future.

Do
  • “Delicately maintained and managed relationships with high-profile clients, leading to an increase in client retention rate by 35% over two years.”
Don’t
  • “Successfully managed relationships with clients.”

Resume writer’s tip: Tailor your resume for each application

Instead of sending the same account manager resume out to various companies, tweak your master resume to align with the specific job postings you’re seeking. A good strategy is to read the job description carefully and then feature some of the same keywords and phrases. If you have specialized experience an employer is looking for, such as sales experience in a specific industry, you can highlight those details as well.

What if you don’t have experience?

If you haven’t worked as an account manager yet, you may be wondering what to include on your resume. Even if you don’t have real-world experience yet, you can still showcase the skills and knowledge you’ve derived in other past jobs, or even from internships, in school, or doing volunteer work. For example, if you worked a part-time retail job, you have customer service experience. If you’re a recent graduate, you can also focus on relevant coursework or certifications you’ve earned.

Education and certifications

Your education credentials, including degrees and certifications, can help demonstrate that you have the foundational knowledge to be an account manager. List the title of the degree or certificate earned, the name of the institution, and the date of completion.

Example

Education
Master’s Degree in Business Administration (MBA), September 2018 – May 2020
Lehigh University – College of Business & Economics, Bethlehem, PA 

Bachelor of Science in Marketing, September 2013 – December 2017
Drexel University, Philadelphia, PA

Certifications

  • Certified Professional Sales Person (CPSP),  National Association of Sales Professionals, 2020
  • Certified Strategic Account Manager (CSAM), Strategic Account Management Association, 2019
  • Project Management Professional (PMP), Project Management Institute, 2018

Account Manager Resume Template Text Example

Your Name
(123) 456-7890
[email protected]
City, State Abbreviation zip code
LinkedIn | Portfolio

Profile

Distinguished account manager with robust experience in maintaining client relationships, boosting sales, and contributing to strategic planning. Graduated from Stanford Graduate School of Business, with an impressive portfolio, including stints at industry leaders such as Procter & Gamble and Johnson & Johnson. Strong skills in customer relationship management, sales, strategic planning, negotiation, and professionally certified by National Association of Sales Professionals, Strategic Account Management Association, and Project Management Institute.

Key Skills

  • Client relationship management
  • Data analytics
  • Negotiation
  • Sales skills
  • Strategic planning

Professional Experience

Senior Account Manager, Procter & Gamble, Boston, MA
June 2018 – present

  • Delicately maintained and managed relationships with high-profile clients, leading to an increase in client retention rate by 35% over two years
  • Strategically identified opportunities, resulting in a 40% increase in overall sales and revenue from the assigned client base since 2020
  • Contributed significantly to strategic planning efforts by providing comprehensive reports based on customer feedback and data, helping to set the company’s strategies and goals

Junior Account Manager, Johnson & Johnson, Philadelphia, PA
May 2016 – June 2018

  • Successfully handled client relations and addressed their issues promptly, causing a rise in overall customer satisfaction
  • Effectively used sales skills to upsell and cross-sell products, which resulted in a considerable boost in sales figures
  • Participated in strategic planning meetings with senior management, providing vital insights and suggestions for growth

Education

Master’s Degree in Business Administration (MBA),September 2018 – May 2020
Lehigh University – College of Business & Economics, Bethlehem, PA

Bachelor of Science in Marketing,September 2013 – December 2017
Drexel University, Philadelphia, PA

Certifications

  • Certified Professional Sales Person (CPSP), National Association of Sales Professionals, 2020
  • Certified Strategic Account Manager (CSAM), Strategic Account Management Association, 2019
  • Project Management Professional (PMP), Project Management Institute, 2018
Andrew Stoner

Executive Resume Writer and Career Coach

A resume should be a forward-looking value proposition that showcases your most relevant accomplishments for a target role — not a rear view summary of your previous roles and responsibilities.

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