Your receptionist resume should highlight your qualifications, including customer service and administrative skills. Review our example to see what a great receptionist resume looks like and get tips for leveling up your resume.
As a receptionist, your resume must demonstrate to potential employers you can provide exceptional attention to detail. Your receptionist resume must have these sections:
Give your full name, phone number, email address, location, and a link to your online professional profile. Ensure your contact information is current so potential employers can contact you for an interview.
LinkedIn | Portfolio
City, State Abbreviation Zip Code
In about two to three sentences, summarize your professional background, relevant skills, and experience as a receptionist. Emphasize your strengths in administration and customer service while integrating keywords from the job description to show you’re a good match for the position.
Employers look for both hard and soft skills when hiring receptionists because they want to ensure the candidate has the necessary knowledge to handle data entry, as well as the attention to detail to handle various tasks effectively. Demonstrate you have a well-rounded skill set that makes you an ideal candidate for the position.
|Attention to detail
|Knowledge of office software, such as Microsoft Office or Google Suite
|Use of office equipment (phone systems, copiers, fax machines)
Action verbs add impact to your experience section, but it’s easy to run short during the resume-building process. In a receptionist resume, you can also become redundant by overusing words like “answered” or “handled.” When writing your resume, use concise language, avoid the passive voice, and vary your action verbs.
Here is a list of common action verbs for receptionist resumes:
In your work history section, list your most relevant experiences. Related jobs and school projects can be mentioned here. Create bullet points under each experience to list your duties and achievements. How many customers did you serve? How are you on a team?
Receptionist, KMH Hospitality Group, New York, NY
October 2019 – present
Front Desk Agent, AmeriMedical Group, Philadelphia, PA
June 2015 – October 2019
Quantifying your experience as a receptionist on your resume can make your accomplishments and skills more tangible and impressive to potential employers. Here’s how to effectively quantify your cashier experience:
Check out our example for a better idea of how to do this:
If you are pursuing a career as a receptionist but do not yet have job experience, there is no need to worry. There are several ways to make up for the lack of experience and still make a strong impression on the hiring manager.
Here are some tips:
Even if you haven’t graduated yet, list your degree in your education section. You can provide the expected graduation date so hiring managers know when you’ll be finished with school.
If you’ve earned any related certifications, include those as well. Anything to help set you apart from other candidates is great.
Bachelor of Science (B.S.), Hospitality Management September 2011 – June 2015
Temple University, Philadelphia, PA