Whether you’re in the health care industry, social services, or mental health services, you need a powerful resume that paints a compelling picture of your career as a case manager. Demonstrate your passion and commitment to improving quality of life for your clients. Provide insights into how you’ve built and maintained strong relationships with families, patients, and community organizations. Over the course of this guide, we’ll provide valuable tips and insights to help you translate your experience into a powerful resume.
Key Takeaways:
- Highlight your case management expertise: Emphasize your ability to manage complex cases and cultivate relationships using effective clinical practices. For example, you might feature your experience serving as an advocate to aid clients in accessing mental health resources.
- Quantify your achievements: Integrate numerical data and clinical metrics to convey your positive impact on client outcomes, such as goal attainment rates or the number of cases you managed concurrently.
- Use targeted keywords: Feature relevant skill sets directly from the job description to optimize your resume for applicant tracking systems (ATS), such as interdisciplinary collaboration, evidence-based treatment, and crisis intervention.
Most Popular Case Manager Resumes
Case Manager Skills Resume Example

Why this case manager skills resume is strong:
Jennifer’s resume emphasizes her ability to improve client outcomes and manage resources effectively. Highlighting measurable achievements, such as care plan success rates, makes her contributions clear. Learn more about showcasing results at How to Make a Resume.
RN Case Manager Resume Example

Why this RN case manager resume is strong:
Michael highlights both his clinical expertise and case management skills, showing his ability to deliver patient-centered care. Quantifiable results, like improving treatment adherence, make his accomplishments stand out. For advice on featuring your clinical skills, visit our guide.
Case Manager Job Duties Resume Example

Why this case manager job duties resume is strong:
Sophia’s resume focuses on her ability to manage caseloads and navigate complex client needs. Including metrics, such as reduced emergency reliance, showcases her impact. Find tips on featuring your career achievements, visit our guide.
Case Manager Resume Description

Why this case manager resume description is strong:
Emily’s resume highlights her ability to build community connections and empower clients. By showcasing her outreach efforts and program development, she demonstrates leadership in the field. Learn how to craft a powerful opening summary in our guide.
Case Manager Resume Example

Why this case manager resume is strong:
David’s resume demonstrates leadership in team management and resource optimization. Including a graduate degree enhances his credentials. For tips on organizing a professional resume, see Best Resume Formats.
Nurse Case Manager Resume Example

Why this nurse case manager resume is strong:
Olivia’s resume combines clinical nursing expertise with measurable achievements in case management. Reducing readmissions and achieving compliance rates underscores her ability to deliver patient-centered care. For more tips on blending clinical skills, see Nursing Skills for Resume.
Case Manager Assistant Resume Example

Why this case manager assistant resume is strong:
Ethan’s resume highlights his organizational skills and administrative contributions to a case management team. By emphasizing accuracy and compliance, he demonstrates reliability in a supportive role. Learn more about administrative-focused resumes in our guide.
Case Manager Duties Resume Example

Why this case manager duties resume is strong:
Sophia’s resume emphasizes her ability to manage large caseloads and streamline processes. Including quantifiable results, like reduced wait times, highlights her impact. For advice on structuring job duties effectively, see Resume Job Description.
Case Manager Supervisor Resume Example

Why this case manager supervisor resume is strong:
Liam’s resume highlights his leadership experience and team management skills. Including mentorship and measurable improvements in service efficiency reinforces his qualifications. Learn more about showcasing leadership skills in our guide.
Clinical Case Manager Resume Example

Why this clinical case manager resume is strong:
Isabella’s resume demonstrates her expertise in mental health care coordination and evidence-based practices. Quantifiable outcomes, like treatment adherence improvements, highlight her effectiveness. Learn how to emphasize your areas of expertise in our Core Competencies Resume Guide.
Behavioral Health Case Manager Resume Example

Why this behavioral health case manager resume is strong:
Noah’s resume highlights his behavioral health expertise and measurable impact, such as reducing hospitalizations. For insights on showcasing your professional achievements in health care, visit our guide.
Disability Case Manager Resume Example

Why this disability case manager resume is strong:
Emma’s resume emphasizes her ability to help clients secure benefits and achieve independence. Her success metrics, such as approval rates, underscore her effectiveness. Learn more about enhancing the language of your bullet points at Resume Action Words.
Housing Case Manager Resume Example

Why this housing case manager resume is strong:
Isabella’s resume showcases her expertise in addressing housing insecurity and improving client outcomes. Including landlord negotiation skills sets her apart. For more tips, check out How to Build a Professional Resume.
Juvenile Case Manager Resume Example

Why this juvenile case manager resume is strong:
Ethan’s resume demonstrates his ability to improve outcomes for at-risk youth, with clear metrics like reduced recidivism rates. For more insights on how to structure your resume, visit Best Resume Formats.
Medical Case Manager Resume Example

Why this medical case manager resume is strong:
Sophia’s resume highlights her ability to streamline patient care and navigate complex medical systems. Including insurance navigation skills enhances her value. Learn more about creating a compelling opening summary in our guide.
Employment Case Manager Resume Example

Why this employment case manager resume is strong:
Olivia’s resume highlights her ability to improve client job outcomes through measurable achievements like placement rates and workshop impact. Find more tips on showcasing your most impressive achievements, visit our guide.
Foster Care Case Manager Resume Example

Why this foster care case manager resume is strong:
Ethan’s resume highlights his dedication to child welfare, with achievements like high placement stability rates. His inclusion of court documentation expertise strengthens his case management credentials. Learn how to list your areas of expertise at How to List Skills on a Resume.
Reentry Case Manager Resume Example

Why this reentry case manager resume is strong:
Sophia’s resume demonstrates her success in reducing recidivism and supporting reintegration through quantifiable results. Her collaboration with employers adds significant value to her profile. Check out How to Write a Resume Summary for guidance on creating impactful summaries.
Senior Case Manager Resume Example

Why this senior case manager resume is strong:
Liam’s resume highlights his leadership and program implementation skills, backed by measurable achievements like reducing reporting errors. For tips on structuring your managerial experience, visit Leadership Skills for Resume.
Community Case Manager Resume Example

Why this community case manager resume is strong:
Emma’s resume highlights her ability to create community connections and drive measurable client satisfaction. Metrics like satisfaction and resource utilization rates make her impact clear. See more at Best Looking Resumes.
Case Manager Text-Only Resume Examples and Templates
How To Write a Case Manager Resume Example
As a case manager, you understand the importance of creating personalized treatment plans for individual client needs. Your resume always requires customization to maximize results during the job search. Using a professional resume template can provide a valuable structure to help you prioritize and feature different aspects of your experience based on the role you’re applying for. Before writing your content, be sure that your layout includes the following sections:
- Contact information
- Profile
- Key skills
- Professional experience
- Education and certifications
1. Share your contact information
Include your name, phone number, email address, city, state, and a URL for your LinkedIn profile. Carefully review the accuracy of this information to ensure hiring managers can easily reach out to schedule you for an interview.
Example
Your Name
[email protected] | (123) 456-7890 | City, ST | LinkedIn
2. Write a compelling profile summarizing your case manager qualifications
Leading with a powerful opening summary is a great way to set the tone for your resume and draw the reader in. Start with a sentence that lists your title, years of experience, and three to four case management-related skills that align with the role you’re targeting. Use this opportunity to highlight unique aspects of who you are as a social worker or health care provider and how your expertise can help organizations drive positive clinical outcomes. For example, you might emphasize your proven track record of aiding clients in building long-term support systems or obtaining resources to secure stable employment and housing.
Senior-Level Profile Example:
Case manager with over 10 years of experience specializing in client advocacy, care planning, and interdisciplinary collaboration. Proven track record of reducing case resolution times by 25% and improving client satisfaction scores by 30%.
Entry-Level Profile Example:
Dedicated case manager with a strong background in social work and community engagement. Skilled in conducting client assessments, developing individualized care plans, and coordinating with multidisciplinary teams to ensure optimal client outcomes.
3. Feature a results-driven professional experience section
The strength and quality of your work experience is always the most pivotal factor during the hiring process. Employers aren’t interested in merely seeing vague descriptions of daily job responsibilities, they want insights into how you’ve excelled as a case manager over the course of your career. Illustrate compelling, tangible examples of how you’ve supported clients in overcoming immense challenges to achieve their long-term goals. Emphasize how you’ve developed personalized care plans and evidence-based treatments for clients with varying socio-economic backgrounds.
Senior-Level Example:
Senior Case Manager, Community Wellness Center, Boston, MA | July 2013 to present
- Reduced average caseload resolution times by 30% by streamlining workflows and enhancing interdepartmental communication
- Coordinated care for a diverse client population, achieving a 95% satisfaction rate in post-case surveys
- Supervised a team of six caseworkers, increasing team productivity by 20% through mentorship and training
Entry-Level Example:
Case Manager Intern, Hope Outreach Services, Denver, CO | January 2022 to May 2022
- Conducted 50+ client intake interviews, creating individualized care plans based on comprehensive needs assessments
- Assisted in coordinating community resources, resulting in a 10% increase in client access to housing services
- Developed outreach materials to promote mental health programs, increasing program participation by 15%
Resume writer’s tip: Quantify your experience
Feature clinical metrics and hard numbers to enhance the strength of your bullet points. For example, you might emphasize the size of your caseload or provide insights into how you successfully increased positive outcomes, service utilization, or program participation. These types of details tell more of your story, effectively capturing the positive impact you’ve had on clients and communities.
Do
- “Reduced client resolution time by 20% through proactive case management.”
Don’t
- “Managed client cases efficiently.”
Resume writer’s tip: Tailor your resume for each application
Once you’ve captured the broad strokes of your professional experience, take the extra time to tailor your content towards individual job listings. This sends a clear message to the hiring manager that you have the qualifications and experience to succeed in the position. For instance, if a posting mentions interdisciplinary collaboration, provide meaningful and tangible examples of how you worked effectively with clinical teams and social workers to develop individualized service plans for clients.
4. Include relevant education and certifications
Highlighting education, licenses, and industry certifications is critical for case managers. Most organizations will require a bachelor’s degree in social work, psychology, or health care administration. You’ll also need credentials like the Certified Case Manager (CCM) to begin working with clients out in the field. Depending on your career path, consider obtaining specialized certifications such as the Certified Disability Management Specialist (CDMS).
Example Template:
Template:
[Degree Name], [School Name], [City, State Abbreviation] | [Graduation Year]
[Relevant honors, coursework, or activities]
Example:
Bachelor of Social Work (B.S.W.) | University of Colorado, Denver, CO | May 2016
Example Certification Template:
Template:
[Certification Name], [Awarding Organization] | [Completion Year]
[Description if the credential is lesser-known but relevant]
Examples:
Certified Case Manager (CCM) | CCMC | May 2016
5. List pertinent key skills
Your resume should include a robust skills section with keywords tailored to the case management field. Take time to carefully analyze the job posting for specific qualifications the organization is looking for in a candidate. Feature a blend of clinical terminology and interpersonal skills to show potential employers that you can develop impactful service plans and build strong relationships with clients, community groups, and team members. Below, you’ll find a list of skills to consider featuring on your case manager resume.
Example Key Skills: | |
---|---|
Case management | Client advocacy |
Client needs assessments | Clinical assessments |
Communication | Conflict mediation |
Crisis intervention | Evidence-based treatment |
Health care administration | Individualized service plans (ISPs) |
Interdisciplinary collaboration | Leadership |
Mental health services | Program development |
Psychology | Relationship building |
Resource allocation |
Resume writer’s tip: Use specific action verbs
Incorporating action verbs is a great way to add a dynamic and engaging element to your writing while building your professional experience section. Using proactive language allows the hiring manager to better visualize your contributions and impact. That said, it’s important to diversify your usage of action verbs to keep your bullet points fresh and compelling. Below, you’ll find a list of verbs you can use to describe your work history:
Action Verbs | |
---|---|
Achieved | Assessed |
Built | Collaborated |
Communicated | Conducted |
Coordinated | Created |
Defined | Developed |
Drove | Enhanced |
Evaluated | Identified |
Implemented | Improved |
Led | Managed |
Oversaw | Planned |
Performed | Provided |
Supported |
How To Pick the Best Case Manager Resume Template
Choose a clean, professional template that emphasizes your accomplishments and key skills. Avoid excessive graphics or colors that may distract from your qualifications. Instead, focus on readability and organization to ensure the hiring manager can quickly scan your resume for the most pertinent information.
Frequently Asked Questions: Case Manager Resume Examples and Advice
Data from the Bureau of Labor Statistics indicates a 7% increase in social worker jobs between 2023 and 2033. This translates to over 67,000 new openings each year. While these long-term projections are overwhelmingly positive, not every opportunity is equal. To position yourself effectively for the best case manager jobs, it's important to tailor your resume to each individual application. For example, if an organization has a distinct focus on client advocacy, your work experience should emphasize how you've consistently represented your clients' interests and supported them in obtaining the necessary resources and services they need to succeed.
The reverse-chronological format is ideal for case managers, as it highlights your most recent and relevant experiences directly below the summary of qualifications. This allows the hiring manager to quickly view your most impressive achievements as a social worker. A combination format is better suited for entry-level candidates who need to prioritize certifications, volunteer work, and academic achievements in lieu of a robust work history.
Include a cover letter with your resume
After completing your resume, the next step is to pair it with a personalized cover letter. This allows you to speak to organizations directly by emphasizing why their mission or culture resonates with you personally and professionally. The cover letter also provides an opportunity to explore other aspects of your social work background that weren’t included in your resume.
Check Out Related Examples
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